FAQ
Frequently asked questions
How does entry work without a reception?
The day before arrival you receive the door code for your chalet by e-mail, valid from check-in to check-out. No need to wait for anyone.
Can I arrive late?
Yes. The code works from 2 pm on the arrival day, at any hour.
Is breakfast included?
Not yet. Every chalet has a full kitchen; we recommend nearby bakeries and markets and can leave a welcome basket on request.
Children and pets?
Children yes, in every chalet. Pets: ask before booking.
How is the Wi-Fi?
Fibre with a mesh network covering the chalets, the pool and the garden. Good for work and video calls.
Do you store kites and boards?
Yes, in a covered space with fresh water to rinse. And we carry everything to the sand.
What is the cancellation policy?
Full refund up to 7 days after payment. Then, up to 30 days before arrival, half becomes credit and half is a fee. Under 30 days, the fee is the full amount.
How do I pay?
Pix or credit card, directly on the site. Long stays have a first instalment and monthly payments.